Contact Us
Partners with questions about your plan,
benefits, providers, or services.
Member Services
866-627-8901
Hours of operation:
October 1 – March 31: 7 days a week from 8 am to 8 pm (except Thanksgiving and Christmas Day)
April 1 – September 30: Monday through Friday from 8 am to 8 pm (except for Federal holidays)
Corporate Office
MedCare Partners Health Plan of Texas
11602 Bellaire Blvd., Suite C
Houston, TX 77072
Fraud, Waste & Abuse (FWA) Reporting
MedCare Partners is committed to preventing, detecting, and correcting fraud, waste, and abuse across our network. If you suspect fraudulent or abusive billing, coding, or business practices — by a provider, member, employee, or vendor — we want to hear from you.
- Reports can be made confidentially, and anonymous reports are accepted.
- MedCare Partners does not tolerate retaliation against anyone who reports in good faith.
- All reports are reviewed and investigated in accordance with our Compliance Program.
Send Us a Message
Use the form below to send us a message. We will respond in 24 business hours. Please do not include Social Security numbers, Medicare numbers, medical records, or other sensitive health information in this form.